Understanding one’s own patterns of behaviour and communication style, as well as those of others, is enormously important in creating functioning teams and effective leadership. Brilliant’s DISC analysis examines and evaluates a person’s behaviour and communication style.
When the person or persons – a manager or a group – know(s) what motivates and characterises the different members, everybody can adapt their natural way of communicating in order to get on better.
The results create understanding and openness, which develops both individuals and teams, and increases understanding of why irritation and misunderstandings sometimes arise. This analysis is also used to help you to improve customer service.