Engaged employees increase the customer experience, which drives business results.

Customer and employee surveys provide insights. The people at the core, technology supports, and Brilliant helps you act and create better businesses!

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Why chose Brilliant

Local presence
Global reach

Surveys in 79 countries

Benchmark from 24 industries

3,3 million respondents per year

Expertise & consulting support

20 years of experience

Appreciated partner

400 customers | cNPS 69

White paper The impact of employee engagement on customer relations and profitability

Business leaders intuitively know that an engaged workforce is vital for business performance, but many find it challenging to tie employee engagement to business performance metrics. This study shows the relationship between employee relations, customer relations and business performance and provide convincing results that engaged employees increase both customer loyalty and profitability.

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